2019: Better Communication
Each year Doulas of Capitol Hill chooses a single word to be a guide for the year ahead. Our year for 2019 is “Better.”
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In February of 2019 the company will celebrate its’ third birthday and with that came some reflection on what milestones and abilities three year-olds are reaching.
When compared to two year-olds, who are notoriously marked as “terrible,” three year old’s seem to be light-years ahead in their abilities. Not YOUR two year-old, of course, but all the others!
We identified three specific ways in which three year-old’s are “better” than they were a year ago. They are better Communicators, they are better at Cooperation, and they are better at Climbing.
Today, we will share the ways Doulas of Capitol Hill plans to be better at Communication in 2019.
In January 2019 we have added to our client evaluation form a survey of our clients success rates getting reimbursed by their health insurance for services. Additionally, if they had success, or lack of, with payment or reimbursement through a Health Savings Account or Flex Spending account to pay for doula services or to pay for lactation support, we want to know! Is my doula covered by insurance? And can I pay for my doula with my HSA or with my FSA? These are questions we know people are asking, so we’re making it our intention to get some answers!
As a team we are going to be communicating Better as well, by adding in a weekly behind-the-scenes Zoom call for our professionals to communicate together about the challenges and the wins we experience in supporting families through pregnancy, birth, postpartum, and the newborn period.
And lastly, we plan to see some new and unfolding ways of communicating with our clients by continuing to add things to our Client Portal, which is a password protected page on our website created exclusively for our clients, past, present, and future. The Client Portal is a special collection of resources combined with DCH and our Affiliates and Partners. We can’t unveil all the goodies 2019 has in store, but one we are excited to give a hint about is a Birth Affirmations Printable. When our Birth Affirmation Printable is released we’ll be sure to practice good COMMUNICATION and let you all know!
We want everyone to know that BETTER doesn’t mean that things were bad in the past.
It’s just an acknowledgement that we’re still learning and improving in the ways walk out our Three Guiding Principles: Support the Family, Build the Community, and Grow the Profession. As always, we welcome your comments and feedback how we can be BETTER!